Sales and RevOps Teams
Healthcare & medtech
Unverified claim
Changed process
Illustrative case study · The outcome shown is a modeled decision, not a measured client result.
Who needed the answer
The head of sales at a healthcare AI startup running pilots with hospitals.
Why they needed help
Reps assumed pilots could start before legal review, and deals stalled after the champion said yes.
What they asked
Will hospital IT teams run an AI pilot before a BAA is signed?
What the experts said
No: every expert requires a BAA, even for a pilot
All 7 former hospital CISOs and IT procurement leads said a pilot doesn’t start without a signed BAA.
Sample responses
“No BAA, no pilot. Legal won’t let anything near patient data without it.”
Former CISO, 400-bed US hospital, left 2025
answer_id
ans_ec48c90d
respondent_id
rsp_5b5546cb
“Even a sandbox pilot needed the BAA signed first.”
Former IT procurement lead, 250-bed regional hospital, left 2024
answer_id
ans_8a8042be
respondent_id
rsp_e40ed3f2
Illustrative quotes. In the product, every answer carries an answer_id and a respondent_id. The answer_id links to the full response and when it was given; the respondent_id links to the expert’s screened profile without revealing who they are, so any number can be traced back to its source.
About the experts and method
Who answered
Former hospital CISOs and IT procurement leads, 150–500 beds
Responses
All 7 answered · 7 no
Safeguards
General practice only; no named hospital's policies; no patient data
Business impact
From the findings via Ask Synquery Connector, the team decided to send the BAA with the pilot proposal.
Reps start legal review in week one instead of after the pilot succeeds.